A. In the Ship menu, the option Get Rates is available for rate estimations (see Video-Tutorials section).
A. To view a proof of delivery signature, you have to log into your Nationex user account with your username and password.
A. Please communicate with our customer service department or with our technical support team at:
A. To open an account, please call us and we will analyse your shipping profile and provide you with competitive rates.
A. Yes, we deliver parcels from coast to coast in Canada
A. Yes, you can insure a shipment up to a maximum of 2500$ (for all parcels being shipped)
A. When you make a pickup return request, the Nationex driver will arrive at the address requested the next business day with the labels corresponding to the number of parcels requested, and ensure they are shipped to their final destination.
A. For the moment no. Deliveries are made during regular business hours from 8:00 am to 5:00 pm approximately.
A. No. Nationex provides you with the necessary equipment to create your shipments.
A. Nationex provides labels or clear adhesive pouches free of charge for shipping. If you would like to obtain Nationex plastified envelopes, we can provide them for a fee.
A. If you submit a pickup request through our website before 8.00pm, your pickup will automatically be in the driver’s route the following day.